Frequently Asked Questions
Shipping Information
How do I place an order?
To place an order, simply browse our website and add the desired items to your shopping cart. Once you’re ready to checkout, follow the prompts to enter your shipping and payment information. Once your order is confirmed, you’ll receive an email notification with the details of your purchase.
What payment methods do you accept?
We accept various payment methods, including credit/debit cards, net banking, UPI, and cash on delivery (COD) for eligible orders. Please note that COD may not be available for all products or locations.
How can I track my order?
Once your order has been shipped, you’ll receive a tracking number via email or SMS. You can use this tracking number to monitor the status of your delivery through our website or the courier company’s tracking portal.
What is your return policy?
We offer a hassle-free return policy for most products. If you’re not satisfied with your purchase for any reason, you can initiate a return within [X] days of receiving your order. Please refer to our Returns & Refunds page for detailed instructions and eligibility criteria.
Do you offer international shipping?
At the moment, we only ship within India. However, we’re constantly exploring options to expand our shipping services in the future. Stay tuned for updates!
How can I contact customer support?
If you have any questions, concerns, or feedback, our customer support team is here to help. You can reach us via phone at 8860000932, email at [Email Address], or through our Contact Us page.
Are the products on your website authentic?
Yes, we take pride in offering only genuine products sourced directly from authorized distributors and manufacturers. Rest assured that every item you purchase from us is 100% authentic and of the highest quality.
Do you offer bulk discounts?
We may offer discounts on bulk orders depending on the quantity and products requested. Please contact our customer support team to inquire about bulk pricing and availability.
Can I change or cancel my order after it's been placed?
Once an order has been placed, changes or cancellations may not be possible, especially if the order has already been processed or shipped. However, please contact us as soon as possible if you need to make any modifications, and we’ll do our best to accommodate your request.
How do I provide feedback about my shopping experience?
We value your feedback and use it to improve our products and services. You can provide feedback by filling out our online feedback form, contacting our customer support team, or leaving a review on our website or social media channels.